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Re:Linus Torvalds apologizes for his behavior, takes time off by unfocused on Monday September 17, 2018 @12:20AM (#18003180)
"Firm but friendly" is a standard moto for lawyers when negotiating/talking is what I've been told.

The problem is that Engineers aren't taught this, whereas lawyers have (like rules of engagement).

Re:Linus Torvalds apologizes for his behavior, takes time off by barrow-rider on Monday September 17, 2018 @04:52PM (#18009964)
Something like "start soft and grow loud slowly, cuz if you start loud you can't tone it down later without looking weak or overplayed" is what my ex (a lawyer) used to say.