As an LA resident, I've long held a more general shame that LAX is such a poor airport in general. The whole experience of arriving, taxiing for 20 minutes, waiting an eternity for checked baggage in 1960s civic utilitarian architecture, and then standing on a concrete island outside amidst an armada of cars, trucks, and buses with squealing disc brakes and clouds of exhaust... LAX is an embarrassment to Los Angeles.

Now I hear that our CBP is also irrationally angry and offensive. Yuck.