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A comment on Verizon throttled fire department’s “unlimited” data during wildfire. Parent comment

Re:Verizon throttled fire department’s “unlimited” data duri... by dwg on Tuesday August 21, 2018 @09:47PM (#17815590)
Is this comment just made off the cuff?

I've called customer service departments at about a dozen or so US based companies in the last couple of years, and haven't found this stereotype to be fair at all. Most of them were from the US as far as I could tell. Even when they were not, communication was not an issue.

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Re:Verizon throttled fire department’s “unlimited” data duri... by derrikcurran on Tuesday August 21, 2018 @10:32PM (#17815816)
You must have a knack for choosing companies with great customer service. I do not.
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