Re:Why HP Fell
by mattkevan on Monday August 20, 2018 @09:10AM
(#17799590)
Mine too.
I made the mistake of buying an HP printer a few years ago. What a user-hostile piece of junk.
Apparently their ink cartridges are region locked – the first time a cartridge is inserted the printer is permanently set to the cartridge region. I didn't realise this until it rejected the ones I'd got to replace the starter pack.
Even though I'd bought it from a big UK retailer it had shipped with US cartridges, meaning it wouldn't work with any UK HP ink.
HP's support's response was basically ¯\_(ツ)_/¯
Their determination to protect revenue by putting stupid roadblocks to buying cheaper HP ink from abroad meant I just bought third-party ink with unlocked chips. They never saw another penny from me on that printer and never will from anything else.
Re:Why HP Fell
by drewg123 on Monday August 20, 2018 @09:59AM
(#17799903)
I haven't had an HP printer for a while, but I HATE my neighbors' HP printers. They're constantly screaming at max signal strength on almost all 2.4G WIFI channels with their wireless direct printing.
I made the mistake of buying an HP printer a few years ago. What a user-hostile piece of junk.
Apparently their ink cartridges are region locked – the first time a cartridge is inserted the printer is permanently set to the cartridge region. I didn't realise this until it rejected the ones I'd got to replace the starter pack.
Even though I'd bought it from a big UK retailer it had shipped with US cartridges, meaning it wouldn't work with any UK HP ink.
HP's support's response was basically ¯\_(ツ)_/¯
Their determination to protect revenue by putting stupid roadblocks to buying cheaper HP ink from abroad meant I just bought third-party ink with unlocked chips. They never saw another penny from me on that printer and never will from anything else.