Goodbye to an old friend: 1-800-GOOG-411

Re:Goodbye to an old friend: 1-800-GOOG-411 by bdj on Friday October 08, 2010 @04:11PM (#1773160)

This is sad because this is one of the only technologies my mom is comfortable with using. She uses this service on almost a daily basis. When I called her and told her about this story, she asked if there was some way to call them up and complain about it. I know Google is notorious for not having very good customer service, but does anyone know if there is a number she could call?

[ Parent | on HN ]

Re:Goodbye to an old friend: 1-800-GOOG-411 by jlees on Friday October 08, 2010 @04:43PM (#1773297)

Google is (believe it or not) working on being more accessible to customers, but no, right now, there isn't a number she can call. It's sad that people like your mom are disappointed, and there are plenty more like her out there, but calling up isn't going to change anything :(

[ Parent | on HN ]

Re:Goodbye to an old friend: 1-800-GOOG-411 by lsb on Friday October 08, 2010 @05:55PM (#1773579)

1-800-FREE-411

[ Parent | on HN ]