Businesses have this level of power now.
Specifically, the kind of power represented by the monopoly on legitimate use of force, which means their censorship obstructs the marketplace of ideas in which private actors decide which views to express and relay and success is by persuasion that the ideas are valid and should be adopted and relayed by others.
> Businesses have this level of power now.
No, they don't, except insofar as they direct the institutions of government, or act as arms of government in the form of protected monopolies on essential services.
[0] https://qz.com/257839/the-white-houses-roster-is-starting-to...
If it were a monopoly business - say Google, Facebook, the local ISP, or Microsoft in their heyday - you might have more of a point. Few people threaten to quit Google because they may encounter rude assholes on the Internet.
Online comments are probably the most weak form of protests. Spotify can ignore it or not. They may lose revenue or not. But no one is forcing anyone.
I adhere to this principle when it comes to governments censoring hateful speech or anything.
But I prefer not to deal with any business that has hateful content, wether it was created by business owner or someone else. I vote with my money and I rather my money go towards businesses that don't benefit from hate.