More or less, yes.
Services like JPay are frequently used in the prison system to replace existing systems, not just to supplant them. It may be made the only way to deposit money into the prison commissary, for instance. Or the availability of video chat through JPay may be used as an excuse to limit the availability of in-person visits. And so on.
https://blog.ycombinator.com/pigeon-dot-ly-yc-w15-a-startup-...
https://techcrunch.com/2015/03/24/pigeon-ly/
Pigeon.ly's creator is an ex-convict who served 4 years of prison time for marijuana business. His first-hand experiences with the cost of telecommunication services is apparently what sparked his startup idea:
> One of these ideas was a way to make prison calls cheaper. There are only a couple of companies that handle the vast majority of communications in and out of prisons because messages and letters need to be carefully screened. Because of this market concentration among players like Securus and JPay, it means that prisoners — who are already vulnerable and often lower-income — get gouged.
> Three hundred minutes can cost $70.
> “While I was there, my eyes really started opening up. I started noticing how grossly inefficient everything was,” he said. “I thought, I know I can solve this problem. This is a real market.”
We need to elect politicians that recognize the horrors inflicted upon incarcerated folks and their families and provide communication with family as a cheaply-provided right, not as a strange sub-contracted service provided within the silly prison economy.
> family in prison
Too many people have no compassion for prisoner, so it's important emphasizing that exploitation of prisoners rolls over into exploitation of innocent family members.
What I mean is is there some service that they only have available via the tablets and not some other means? Paper letter vs email, video chat vs in person visit, &etc...