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A comment on Slack Is Buying HipChat from Atlassian. Parent comment

Re:Slack Is Buying HipChat from Atlassian by it33 on Thursday July 26, 2018 @06:47PM (#17622021)
Hi @jawilson2, Mattermost team here. Sorry to hear you're having issues, it sounds like websockets haven't been fully installed on your Mattermost instance.

a) When you hit "Refresh" on your browser, do new messages appear?

b) Do you ever get blue bar message reading "Please check connection, Mattermost unreachable. If issue persists, ask administrator to check WebSocket port."?

If so for either of these, here's a solution you can send to your IT Admin: https://docs.mattermost.com/install/troubleshooting.html#ple...

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Re:Slack Is Buying HipChat from Atlassian by brendanr on Friday July 27, 2018 @12:41AM (#17623495)
Is it okay to rely solely on websockets these days? I was always impressed by pusher.com's commitment to a variety of fallback protocols (and there are three blog posts about it, see https://blog.pusher.com/how-we-built-pusher20-part-1/)
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Re:Slack Is Buying HipChat from Atlassian by lawl on Friday July 27, 2018 @01:05AM (#17623574)
> Is it okay to rely solely on websockets these days?

Not affiliated with anyone here, but I think the answer is yes.

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Re:Slack Is Buying HipChat from Atlassian by Freak_NL on Friday July 27, 2018 @03:25AM (#17624121)
It's supported in all relevant browsers after all. Mattermost works perfectly for us.
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Re:Slack Is Buying HipChat from Atlassian by brendanr on Friday July 27, 2018 @01:33PM (#17627626)
It's not a question of browser support, it's a question of infrastructure support. When I was using them years ago, there were a lot of networks which blocked them.
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