> while I have a good german level, understanding every swiss german dialect is really hard

I'm a native German, and I find that hard as well. I was in Switzerland once and I saw a news broadcast where the weather segment was spoken in the Zurich dialect of German. I only know that because my host told me; I didn't recognize it as German at all.

"Schweizerdeutsch ist keine Sprache, sondern eine Halskrankheit."

+1 for discoverability. I haven’t used the McDonald’s kiosks, but I’ve ordered many times using the Chick-Fil-A app, and it’s great. I discovered all sorts of options I didn’t even know existed. I can get pepper jack cheese on my spicy chicken sandwich? Hell yes, please. And so many sauces I didn’t know about. You can order an Arnold Palmer too, with either sweet or unsweetened tea. Very flexible.

If done right, this could definitely be an improvement. On the other hand, they implemented a not so great kiosk-based system at my office cafeteria, and that transition wasn’t exactly smooth. The menu selections on the kiosks were much too rigid, and did not offer enough flexibility for customization.

This also saved my ass in Russia recently since I don't know any Russian and the staff didn't know any English. I do think it's nice to have the option to be served by a real person if you want to though, so hopefully McDonald's go with a combination of kiosks and cashiers.

While I agree it's super helpful, I travel full time and trying to / learning to communicate with humans is half the fun! :)

I didn't mention it, but here they kept two cashiers (at least at the restaurant near me).

> No more waiting in line, you just go to the kiosk and then pick a seat, they serve at the table.

McDonalds should introduce this in more countries. At the kiosks in the Netherlands, after you order, you still have to wait at the counter for your order to come up.