>The more annoying thing is that they've moved to a JIT production system at the same time, which means if you just wanted to pick up a cheeseburger in a rush, you end up waiting much longer than you used to.

They've done this here in the US with several of the product lines, preparing it once you order it instead of keeping it in a heating unit. It's pretty annoying in the drive-thru unless they are really busy. If there is only a car or two in front of you, guess what... once you pay they're going to have you park and wait a couple of minutes, if there are several cars in front of you though it will usually be ready by the time you get to the second window.

I'm not getting fast food because I want made-from-scratch freshness, I'm getting fast food because I am in a hurry and want something inherently portable.