Re:Best Buy Is Thriving in the Age of Amazon
by Bedon292 on Thursday July 19, 2018 @11:22AM
(#17567157)
Yeah I was somewhat surprised when I bought a new washer and dryer. Took my truck to the store so I would have space, get there, and they are like yeah its going to be two weeks for delivery. They keep none of those items on hand, as they are too large. Its all out in a warehouse somewhere else, and they just aren't prepared for someone who wants something now. It makes sense, but is not something I thought about before experiencing it.
Re:Best Buy Is Thriving in the Age of Amazon
by rsync on Thursday July 19, 2018 @12:29PM
(#17567873)
Interestingly, the one place you could do this (walk in and buy a new washer/dryer/fridge and drive away with it) was Sears which has closed their stores in many major metro areas and are basically going out of business...
Re:Best Buy Is Thriving in the Age of Amazon
by StillBored on Thursday July 19, 2018 @02:20PM
(#17568998)
This is only true of a small portion of the sears with warehouse attached (aka the ones not in malls). Even then, I purchased my last two dishwashers there, and in both cases it took a couple days to deliver.
If you want something right now, go to one of the scratch and dent appliance places. Same basic deal as hd/lowes/bestbuy when it comes to appliances, just about the only ones those stores have in stock are the ones that got returned.
I worked at a Sears when I was younger. The location didn't have a large warehouse attached (smaller one, but it was only for smaller home and garden/electronics items), but there was one in town so for some items we'd sell and they'd go there to pick up. I do recall at points where items were sold from the store, but that was a rarity.
Re:Best Buy Is Thriving in the Age of Amazon
by dyeje on Thursday July 19, 2018 @11:23AM
(#17567161)
Huh, interesting. I bought a dishwasher a few months ago from Home Depot and it was smooth sailing. Picked the floor model, they pulled the item from the back, we payed, and then they helped us load it into the car.
Re:Best Buy Is Thriving in the Age of Amazon
by crazygringo on Thursday July 19, 2018 @11:12AM
(#17567047)
I'm not sure if anything has changed there. Huge bulky items have always been delivered from a warehouse ~days later. Online hasn't changed anything with that, I don't think. Sure, sometimes you'll get lucky with a popular model they keep a few of in-store, but that feels like the exception.
You can't go to a mattress store and walk out with a mattress either, generally.
Re:Best Buy Is Thriving in the Age of Amazon
by gameswithgo on Thursday July 19, 2018 @12:29PM
(#17567877)
But they do have these items in the store out on the floor, they could have done it but it just seemed like they didn't want to make an effort. I realize your choice of model is going to be limited if you are in a hurry, but if you want to compete with amazon, being eager to sell people appliances day of would be a good way.
Re:Best Buy Is Thriving in the Age of Amazon
by donarb on Thursday July 19, 2018 @01:09PM
(#17568395)
Just an FYI, Best Buy sells appliances as well. Not sure if every store lets you take them home right there though.
Re:Best Buy Is Thriving in the Age of Amazon
by swsieber on Thursday July 19, 2018 @06:10PM
(#17570779)
I'm surprised. I went to Lowe's, finally decided on a new dish washer and they got it down so I could stick it in my car. Perhaps refridgerators are a little different though since they don't fit in cars quite as nicely...
Re:Best Buy Is Thriving in the Age of Amazon
by segmondy on Thursday July 19, 2018 @11:09AM
(#17567014)
That's your experience. When my fridge was dying, I went to Home depot. They had one, I ordered it, they delivered it, even took off the door off the hinges to bring it in, installed it and placed the doors back on the hinges.
Re:Best Buy Is Thriving in the Age of Amazon
by gameswithgo on Thursday July 19, 2018 @12:28PM
(#17567861)
same day? I've had the same experience as you if you are willing to wait a few days. they are great at the delivery/install.
they could NOT handle it. Everyone seemed annoyed that I wanted to do this. They have refrigerators on the floor but only a few are for sale, and they can do delivery in theory but they didn't seem to know if their delivery guys were available or not.
I went over to Lowes next door and it was the same deal. I was astonished. Couldn't give them my money.
So yeah I got it online, which was a very smooth experience but was without a refrigerator for a few days which is not good.