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Re:‘Star Citizen’ Court Case Reveals the Messy Reality of Cr... by pixl97 on Wednesday July 18, 2018 @02:12PM (#17560737)
>om what it seems like, most large companies tend to use the same few arbitration firms

Maybe the other arbitrators went out of business because they ruled on the consumer side.

See: survivorship bias.

Re:‘Star Citizen’ Court Case Reveals the Messy Reality of Cr... by Karunamon on Wednesday July 18, 2018 @02:55PM (#17561096)
I'd love to see the data either way. "Arbitration is popular because it always screws the customer!" is a wonderful emotionally-evocative talking point, but that seems way too simplistic and pithy for me.
Re:‘Star Citizen’ Court Case Reveals the Messy Reality of Cr... by MaupitiBlue on Wednesday July 18, 2018 @09:04PM (#17563295)
Arbitrators, like jurors, tend to split the baby if there is a halfway decent rationalization for doing so.