This is a disturbing precedent and decision. Forced arbitration is a huge flag that severely dilutes consumer rights and makes a mockery of consumers and markets.

This kind of precedent should not be allowed to stand but there is only so much time an individual who has to make a living can devote to these kind of issues.

It's not like a corporation that has legal staff on board and can afford to litigate for years on end without any consequences for anyone involved, and if there is a fine at the end it gets paid.