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Re:Prime Down: Amazon’s sale day turns into fail day by dawhizkid on Monday July 16, 2018 @07:03PM (#17545918)
I’m curious what the reprocusions are, if any, once a post mortem is completed and teams or individuals that contributed to the outage are identified. Is “causing” this a fireable offense?
Re:Prime Down: Amazon’s sale day turns into fail day by selectiveshift on Monday July 16, 2018 @10:07PM (#17546767)
Not unless there was malicious intent or willful negligence. Amazon is a data driven company. The data shows that a “blame” culture results in more incidents. (Airline industry taught us this: https://www.faa.gov/about/initiatives/maintenance_hf/library...)
Re:Prime Down: Amazon’s sale day turns into fail day by smt88 on Tuesday July 17, 2018 @12:19AM (#17547282)
Do you know this from experience? Or are you just guessing?
Re:Prime Down: Amazon’s sale day turns into fail day by dlgeek on Tuesday July 17, 2018 @12:31AM (#17547336)
No. Amazon's culture is super big on blaming the system. I know of incidents where operators made mistakes doing stuff that directly caused really big outages - the postmortems were entirely about the (lack of) safety of the tooling involved that allowed a single person to make such a mistake, and involved examining all the tooling of entire business units to try to identify other tools that could have such an impact. No individual blaming is involved - and in fact, postmortems always refer to "the engineer" or "the operator" and never include names.
Re:Prime Down: Amazon’s sale day turns into fail day by smt88 on Tuesday July 17, 2018 @12:20AM (#17547287)
My friend was fired years ago for an AWS outage that took down Netflix. I don't know any other details, but should ask him.
Re:Prime Down: Amazon’s sale day turns into fail day by beckler on Monday July 16, 2018 @07:07PM (#17545942)
lol, like employers need a real reason to fire someone in this day and age
Re:Prime Down: Amazon’s sale day turns into fail day by NathanCH on Monday July 16, 2018 @07:15PM (#17545987)
It shouldn't be unless there was malicious intent.