Re:2018 MacBook Pro Review
by prolikewh0a on Sunday July 15, 2018 @06:40PM
(#17537504)
XPS 13 9370 has been the best purchase I've made in years, and Dells customer support really isn't too bad considering they don't have stores in every city like Apple does.
MBP's have their own sets of issues, and aren't flawless either.
Dell and Lenovo both come to you if you choose the right warranty plan. It beats the heck out of the Genius Bar.
Yes I have Pro Support (on-site, 24h) but they don't have the part (keyboard in this case) in stock so the earliest they can do is Wednesday (when I called Thursday) which is no good for me as I am over the Atlantic that day. Not Dell's fault that I am not available but I had hoped they would have a keyboard in stock or could at least get one next day but apparently that wasn't possible. I ended up initiating a return so it will be picked up the following week.
Re:2018 MacBook Pro Review
by prolikewh0a on Sunday July 15, 2018 @09:03PM
(#17538033)
We do have Lenovo on site! Sometimes they're there same day, or next business day. It's pretty awesome.
The MBP may be expensive but I have never had any issues with my previous MBPs so I feel much more confident buying one. I have a busy week this week with a lot of travel and I have to now make do with this XPS with a half working spacebar as Dell's "ProSupport" can't get me an engineer until Wednesday while I am on an flight! I am just so frustrated right now.