News for hackers. Stuff that matters.
Re:Vista Equity Partners revamps software companies by follo... by ec109685 on Saturday July 14, 2018 @10:16PM (#17533465)
Slack is an example of this. You report an issue and quickly get a personalized reply.

A million times better that GSuite.

Re:Vista Equity Partners revamps software companies by follo... by sigacts on Saturday July 14, 2018 @10:26PM (#17533490)
G Suite isn't a help desk and ticketing system.
Re:Vista Equity Partners revamps software companies by follo... by hueving on Saturday July 14, 2018 @10:45PM (#17533546)
OP is commending slack for their customer support for when you report an issue with slack itself. Nothing to do with what the products are.