There's this company that offers internet service on flights also claims to offer secure hotspots, (it's a gimmick) around cities all over the US they're based in Los Angeles: Boingo Wireless. The only way to cancel the service is to call in, that's their whole scheme. When you call in they treat that as if you were doing something extremely complicated and that takes time. One of the customer service representative told me that he would have to contact the engineering department to cancel my account...Like that would be necessary. I was getting impatient, on the phone for about 40 minutes. This new law will be the end of them.