It's a good answer, especially if you haven't built a self service, easy to deploy self hosted product. It's code for "yes but this is expensive and we'll likely have to do a lot of consulting to make it work".

Self hosting is a reasonable enterprise feature. Support is a difficult thing to build a business off of. It's fine if you don't want to pay for some kind of SaaS, but that's possibly the only way to build any kind of sustainable software business for developers.

Our new architecture allows much more flexibility on the deployments, so just speak to us about your favorite setting. However, it is quite complex and we rather focus on delivering a high quality cloud infrastructure that works for everyone. I can understand your perspective but our mantra is to remain a SaaS company, which means to be able to focus on ONE code base. This allows us on delivering a higher quality product in the long run so all users can benefit from it.

So basically no?

So basically, lets talk.

Craft CMS is designed for deployment on your own servers. It does not offer a hosted version as yet, but has just as strong a headless mode with full graphql support with craftql.