News for hackers. Stuff that matters.
Re:The impact of the ‘open’ workspace on human collaboration by ryanianian on Tuesday July 03, 2018 @08:27AM (#17449561)
Cheaper rent is definitely the driving factor in cities like NYC and SFO. But I think small private offices like those at Stack Overflow [1] don't really eat up that much more floorspace (maybe 1.5x-2x but then you need far fewer small conf rooms).

[1]: https://stackoverflow.blog/2015/01/16/why-we-still-believe-i...

Saying "toughen up and use headphones" is such a dismissive response to noise that employers use. I'm extremely sensitive to noise distractions, and music is, for me, just as bad as coworker chatter. Even white-noise apps make me feel like I'm getting barraged with sound. I want "library quiet." It's amazing that "open office" workplaces don't generally have a policy to keep the space as quiet as possible so people can get real work done.

Re:The impact of the ‘open’ workspace on human collaboration by SandwichTeeth on Tuesday July 03, 2018 @09:23AM (#17449921)
Honestly I think the noise and chaos of open offices are positives to executives because it creates the appearance of work.

I follow some of the executives of the company I work at (we have an open office) and they are constantly posting pictures of "teamwork and collaboration" that just have a bunch of people standing around each others desks talking. They see all the movement and noise and they love that it seems like everybody is hard at work, collaborating and discussing problems etc. But if you look a little closer, the people doing actual work are hunched over their desks with huge headphones on, and everybody standing around are either not talking about anything related to work or they are rehashing discussions that have already happened over IM/email/meetings. I expressed to my manager that I had a hard time working in this environment and would like the chance to work from home a more often but was dismissed because he "likes the open office" and our management has the view that if you are working from home you probably aren't working.

Re:The impact of the ‘open’ workspace on human collaboration by dougmwne on Tuesday July 03, 2018 @10:54AM (#17450681)
Your bit about executive perception is a great point. I think that's a huge reason why our offices and workdays look the way they look, why we spend so much time in meetings, why WFH has so much resistance.

The executives tend to be extroverted and at the top of the primate social-power higherarchy. Much of this is unconscious, or at least un-admitted, but the people in charge of our offices get a rush when their subordinates visably do the work. They enjoy people gathering around them and telling them about the issue of the day. To an extrovert at the top of the ladder, that power wouldn't feel as good if it was manifested solely as Jira tickets, slack pings, and performance dashboards in a home office. They would not feel nearly as important.

One open office I worked regularly flew in parent company executives from around the world so they could watch all that geeky brainpower under their command grinding away at our Macbooks.

I think this psychology has had a cumulative effect on creating our work culture. Did an individual executive decide to build your office based on how it made them feel? No probablly not, but when you take the psychological profiles of all business leaders together you get the open office, the business trip, and the all day meeting.

Re:The impact of the ‘open’ workspace on human collaboration by DoofusOfDeath on Tuesday July 03, 2018 @11:38AM (#17451053)
That's an interesting theory.

It made me think of another: perhaps executives wrongly assume that what's a productive environment for them and their tasks is appropriate for everyone in the organization.

Re:The impact of the ‘open’ workspace on human collaboration by ryandrake on Tuesday July 03, 2018 @12:41PM (#17451639)
> One open office I worked regularly flew in parent company executives from around the world so they could watch all that geeky brainpower under their command grinding away at our Macbooks.

Might as well put you all behind a big glass wall, with a placard underneath that says “Developers” and toss a few bananas in every once in a while.

Re:The impact of the ‘open’ workspace on human collaboration by greedo on Wednesday July 04, 2018 @08:33AM (#17456873)
At my office, our team IS behind a glass wall. We have four external facing 70" monitors displaying various dashboards, and we call this work area "the Fishbowl..."
Re:The impact of the ‘open’ workspace on human collaboration by pnathan on Tuesday July 03, 2018 @05:58PM (#17453897)
"code monkey".

I don't hear that phrase much lately. Which makes me quite happy.

ook

Re:The impact of the ‘open’ workspace on human collaboration by Melchizedek on Tuesday July 03, 2018 @11:48AM (#17451160)
Even worse for the managers, WFH would reveal how mostly unnecessary they are.
Re:The impact of the ‘open’ workspace on human collaboration by sidlls on Tuesday July 03, 2018 @11:57AM (#17451225)
Except for doing all the stuff "100% heads down coders" don't want to do, like run the parts of the business that actually bring in revenue, you mean.
Re:The impact of the ‘open’ workspace on human collaboration by ryandrake on Tuesday July 03, 2018 @12:35PM (#17451589)
Right, I think some people honestly think that software just magically leaps from developers’ fingertips onto store shelves. Product management, project management, operations, marketing, legal, sales, BD? They just sit in meetings and play Candy Crush all day...
Re:The impact of the ‘open’ workspace on human collaboration by Melchizedek on Tuesday July 03, 2018 @04:02PM (#17453214)
I never claimed that everybody but software engineers are useless, I wrote that managers are mostly useless, as in you could reduce their number by perhaps 2/3 and you would get the same results (probably better).
Re:The impact of the ‘open’ workspace on human collaboration by carlivar on Wednesday July 04, 2018 @01:11AM (#17455376)
Where do you work? I've rarely experienced this. Current and last company, both fast moving adtech firms, we are always desperate for good managers. BUT the key is only to have managers with, well, management skills. That does not mean promoting the best engineers to management, a common problem. In fact it is often specifically not that. They get promoted in the tech track.

The book "Managing Humans" is worth a read if you're so cynical about managers. Though the actual problem is corporate culture in my experience.

Re:The impact of the ‘open’ workspace on human collaboration by HumanDrivenDev on Tuesday July 03, 2018 @06:22PM (#17454060)
I wrote that managers are mostly useless

The ones that aren't are worth their weight in gold, though.

Re:The impact of the ‘open’ workspace on human collaboration by sidlls on Tuesday July 03, 2018 @04:38PM (#17453439)
Yes, I was responding specifically to that and specifically about management. Managers do a hell of a lot more than most coders give credit for.
Re:The impact of the ‘open’ workspace on human collaboration by DoofusOfDeath on Tuesday July 03, 2018 @02:14PM (#17452468)
I'm not sure if you're joking. IME a team with remote workers needs better management, because of the additional kinds of problems that can arise.
Re:The impact of the ‘open’ workspace on human collaboration by wool_gather on Wednesday July 04, 2018 @09:41AM (#17457194)
You need a good manager to keep all the other managers off your back so you can code.
Re:The impact of the ‘open’ workspace on human collaboration by mrhappyunhappy on Wednesday July 04, 2018 @12:21AM (#17455246)
Bingo.
Re:The impact of the ‘open’ workspace on human collaboration by dbattaglia on Tuesday July 03, 2018 @10:36AM (#17450522)
Funny anecdote about that: I briefly worked in one of those "startup inside a megacorp" companies, which had the typical trendy NYC startup look, open floor plan, free snacks and lunch, etc. Fairly often, you would see upper management types from the headquarters walking investors around. One of my coworkers, who worked for the company for many years, believed that we were basically just a zoo to look exciting for the investors compared to the stuffy corporate office. Good developer, here's a banana!

Of course I don't think that's necessarily 100% true, but it always stuck with me.

Re:The impact of the ‘open’ workspace on human collaboration by mlthoughts2018 on Tuesday July 03, 2018 @10:38AM (#17450541)
I think this is pretty close to being 100% true. Expensive tech workers function more like office furniture in most companies, where the executives don’t actually care about productivity anyway, beyond a few senior engineers who decide everything anyway.
Re:The impact of the ‘open’ workspace on human collaboration by talmand on Tuesday July 03, 2018 @10:56AM (#17450703)
In a previous job I once had a VP make a quick run-through of the office to make sure everybody was at their desks doing something, anything. The reason being that they were about to walk clients through the space and wanted the appearance of hard work being done. The VP was very open about this reasoning with us as he was herding people into place. I believe a few people sat at different desks because their regular desks were away from the path.
Re:The impact of the ‘open’ workspace on human collaboration by dbattaglia on Tuesday July 03, 2018 @11:21AM (#17450902)
Oh yeah I've been there as well. I've also seen upper management insist on adding more infrastructure monitors on the walls for the same reason: clients think they look cool!
Re:The impact of the ‘open’ workspace on human collaboration by ryandrake on Tuesday July 03, 2018 @12:29PM (#17451518)
Wow, I remember being a junior guy long ago and getting assigned this task. They brought in two huge (at the time) monitors and had me set them up to show “real time” graphs and plots. Didn’t matter what the data was, just find a computer, plug it into those monitors and show some techinal-looking ambiance for the 15 minutes that some investor or other big shot will be in the room.
Re:The impact of the ‘open’ workspace on human collaboration by mikec3010 on Tuesday July 03, 2018 @11:30AM (#17450981)
This is eerily similar of the stories about guided tours of Pyongyang.
Re:The impact of the ‘open’ workspace on human collaboration by waylandsmithers on Tuesday July 03, 2018 @11:59AM (#17451240)
Yes, just like suits in hardhats walking through rows of humming machines on the factory floor. Things are getting done.
Re:The impact of the ‘open’ workspace on human collaboration by 4029dlsdkld on Tuesday July 03, 2018 @01:46PM (#17452229)
At my first startup job upper management would explicitly tell everybody to come in early and look busy whenever there was a board meeting or investors around.
Re:The impact of the ‘open’ workspace on human collaboration by yourapostasy on Tuesday July 03, 2018 @04:21PM (#17453335)
Lest someone think that description is hyperbolic, this is a real, recent event at IBM [1]. The audience was a marketing department, so the "spiff up the cubicles" talk isn't solely aimed at technical staff, it is everyone (except perhaps sales?).

/r/IBM is an IBM-controlled sub, and the original was deleted by the IBM-employed mod, hence the screencap.

[1] https://i.imgur.com/ajC1kNk.jpg

Re:The impact of the ‘open’ workspace on human collaboration by beamatronic on Tuesday July 03, 2018 @10:57AM (#17450714)
If they want appearance of work, just look at the Kanban board!
Re:The impact of the ‘open’ workspace on human collaboration by jonhendry18 on Wednesday July 04, 2018 @10:03AM (#17457313)
Or build a fancy display with lots of blinkenlights that shows git activity, CI build activity, network activity, slack activity, etc.

It doesn't even need to really show anything, just say it does. Kind of like the Connection Machine's random blinkenlights "activity mode".

Re:The impact of the ‘open’ workspace on human collaboration by gaius on Tuesday July 03, 2018 @01:50PM (#17452274)
Read IBM’s instructions to workers before the CEO visits: https://www.theregister.co.uk/2018/06/28/ibm_chief_rometty_t...
Re:The impact of the ‘open’ workspace on human collaboration by commandlinefan on Tuesday July 03, 2018 @09:26AM (#17449953)
> have a policy to keep the space as quiet as possible

I work in a similar dystopian open office panopticon, and I'm shocked, every day, that this isn't something that everybody is intrinsically aware of. But where I work, there are some Important People who have offices with doors - who leave the doors wide open, put their phones on speaker, and shout into conference calls all day, every day. The inconsiderateness of some people is really mind boggling.

Re:The impact of the ‘open’ workspace on human collaboration by logfromblammo on Tuesday July 03, 2018 @03:40PM (#17453063)
When that happened to me, I got up, walked to their office, and closed their door. At the time, it felt a little like Rorschach saying, "no, you're locked in here with me". I was closing just one of the doors to my office.
Re:The impact of the ‘open’ workspace on human collaboration by commandlinefan on Tuesday July 03, 2018 @04:43PM (#17453472)
Ah, you're lucky. That would definitely be an HR incident here.
Re:The impact of the ‘open’ workspace on human collaboration by logfromblammo on Thursday July 05, 2018 @11:46AM (#17464174)
Well, if you are like I was, you are already looking for other jobs, so by the time HR sits you down to discuss the incident, there's a reasonable possibility you might already have an offer in hand. That could be fun.
Re:The impact of the ‘open’ workspace on human collaboration by organsnyder on Tuesday July 03, 2018 @09:51AM (#17450149)
In my anecdotal experience, the same people that are loud in open offices are also the ones leaving dirty dishes in the sink. Some people are either unaware and/or don't care.
Re:The impact of the ‘open’ workspace on human collaboration by s73v3r_ on Tuesday July 03, 2018 @04:33PM (#17453417)
I wonder if this isn't a side effect of our moving to be a "less violent" society. Back in the day, that person would at least get punched for doing such a thing, and would not do it again. As it is, there's really no negative reinforcement to such actions, and so they don't see the point of not doing them.
Re:The impact of the ‘open’ workspace on human collaboration by HumanDrivenDev on Tuesday July 03, 2018 @06:23PM (#17454071)
No need to start punching. Just confront them on their behaviour. 90% of the time they'll back down if you call them out. They're just school-bullies grown up.
Re:The impact of the ‘open’ workspace on human collaboration by mgkimsal on Tuesday July 03, 2018 @01:53PM (#17452291)
"Even white-noise apps make me feel like I'm getting barraged with sound. I want "library quiet.""

The middle ground I have is noise-cancelling headphones (bose qc20) with white noise app playing a low volume mix of grey noise and... maybe brown. The grey gives a low feeling, and helps mask out some frequencies that the noise cancelling headphones miss. It's not perfect, and it's not "library quiet", but I've found the combination is relatively calming most of the time.

Re:The impact of the ‘open’ workspace on human collaboration by kimdotcom on Tuesday July 03, 2018 @11:17AM (#17450883)
Basecamp HQ has a policy like that, 'library day'.
Re:The impact of the ‘open’ workspace on human collaboration by Thespian2 on Tuesday July 03, 2018 @01:34PM (#17452110)
Why not "library every day"?
Re:The impact of the ‘open’ workspace on human collaboration by DoofusOfDeath on Tuesday July 03, 2018 @02:22PM (#17452540)
> Why not "library every day"?

Just a guess: some extroverts find "library day" just as unpleasant as others find non-library days?

I really like the way Amtrak handles this: At least on the Northeast Corridor, most of their trains have a "quiet car". Whether or not you sit in it is optional.

Re:The impact of the ‘open’ workspace on human collaboration by mikhailfranco on Thursday July 05, 2018 @07:18AM (#17462357)
How about ...

extroverts work at the office

introverts work from home.