> if someone didn't pay their bill on time
What does that have to do with anything? The account was not shut down for non-payment, it was shut down because of unspecified "suspicious activity."
But even in case of non-payment I would not shut down the account without any warning. Not if I wanted to keep my customers.
Re:Why you should not use Google Cloud
by foobarbazetc on Saturday June 30, 2018 @03:10PM
(#17432248)
Most hosting providers give 72 hours to pay if a method fails.
Then they unplug the Ethernet cable and wait a week or two.
But as you said, this isn’t about non-payment.
* When you have invoicing setup, the above shouldn't happen. You need to keep a payment method in good standing, but you have something like 10 days to pay your bill. -- They do a little bit more vetting (KYC) on the invoice path, and that effectively gets you out of dodge.
* Without paying for premium support, there's effectively no support.
I think if someone didn't pay their bill on time, you might shut off their service too, wouldn't you?