Fatalism is a big part of the problem. But what he says is also largely true, particularly when it comes to long-term homeless. So another big part of the problem is people denying that truth.

We do need to provide "free homes" but we also need to coerce acceptance of assistance.

What do you recommend then?

The homeless population in Seattle (where I live currently) vastly decrease my quality of life despite the vast sums of money our government spends on them. I would happily contribute a lot more to taxes if it actually solved the problem but I have yet to see anyone give a good solution.