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A comment on Cloud Filestore, high-performance file storage for GCP users. Parent comment

Re:Cloud Filestore, high-performance file storage for GCP users by manigandham on Tuesday June 26, 2018 @05:25PM (#17404128)
Yes, we had a SQL support case replied to by email, and then followed-up via phone/screenshare to have it resolved that day.

The only constant with tech support is that it's highly variable and depends on many factors. Enterprise MSDN/SQL support is not bad though and you should've gotten a quick reply if you're using the proper channels with an appropriate support plan.

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Re:Cloud Filestore, high-performance file storage for GCP users by gigatexal on Tuesday June 26, 2018 @05:30PM (#17404155)
The shop I came from has been a Microsoft and VMware shop for years and we spend millions a year on MSDN licensing. The support has been kinda shitty. But I’m not there anymore. I do remember in DBA meetings laughing about how crappy it is. And why do we pay so much for offshore support techs when they should be local on premises engineers.
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