Re:Layoffs at Watson Health Reveal IBM’s Problem with AI
by ryanmcbride on Thursday June 28, 2018 @01:32PM
(#17418875)
I wish I had taken a picture. I don't remember exactly but it was something along the lines of:
"We are unable to process your request due to a problem with your cookie, please click below to delete the cookie"
And then there was just a normal button input.
Their logic around having the user click the button instead of just automatically deleting the cookie and moving on (Something that still shouldn't be necessary if you are using cookies correctly) is that they thought users would be upset at IBM automatically deleting their 'data' without asking. That data just being a bunch of unreadable values for IBMs services.
https://www.youtube.com/watch?v=C5d151lqJsA#t=2m4s
Do you happen to remember what the copy was on that page?
I'm sure it had to be something better than "Hey we made your cookie too big. Can we delete it? Ok thanks sorry about that."
I bet they went with something subtle and vague, make the problem a little unclear and complicated-sounding, maybe take a little credit for Websphere doing a good job in detecting the problem.
Like how I word all my work emails.