Re:Want to Understand What Ails the Modern Internet? Look at...
by blattimwind on Monday June 25, 2018 @07:35AM
(#17391503)
Somehow eBay's core business seems to be trying to force me to use something not-eBay.
The horrendous UI, unresponsive servers, bids being lost like every other auction, the easiest features like watchlist being outright broken 50 % of the time, watching items randomly not working, random 500/"oops" errors, broken search, tons and tons of ads (THIS IS A PAID SITE FFS) and so on make me think that they don't want to make money.
UX wise; I don't think it's possible to do worse than "Your bid of X has been submitted" followed by "This auction has ended. Sold for X-1.". Don't expect users to come back soon if you keep doing this to them!
I'm from NZ and I suspect our local equivalent (TradeMe) has the same systemic problems:
* Horrific UI flaws.
* Adverts. Everywhere. It's like they don't want me to use the site.
* A new version of the UI for mobile browsers (a replacement for the broken mobile browser version), that breaks all their links within emails
* Automated emails sent at 4 o'clock in the morning (I complained and was told it was so they could use their servers efficiently).
* Please please let me filter for NZ only - so I can choose not to have drop shipped items if I want it this week...
I also use eBay.com.au and it is sweet to use in comparison to our local TradeMe, but TradeMe is the incumbent that everyone uses...