I'm not very fond of Apple products and generally avoid them, but this is definitely a benefit of going with product from such a visible company sold in such large numbers.

When things go wrong, EVERYONE knows, and they can't just hide it. They have to do something about it. This is in stark contrast with some Android phones, eg: Nexus/Pixel, which while popular, and will make the news when something goes sour, don't generate enough noise for Google to really do anything about it aside token efforts.