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Re:Twitter ‘smytes’ customers by munificent on Friday June 22, 2018 @01:04PM (#17375560)
Had.

Twitter owns Smyte. When you buy a company, you acquire all of its responsibilities. There is no longer a Smyte to point the finger at. It's all Twitter.

Re:Twitter ‘smytes’ customers by kentonv on Friday June 22, 2018 @01:33PM (#17375770)
This is pedantic. "Smyte" means "the people who formerly made up Smyte, especially the founders".
Re:Twitter ‘smytes’ customers by ShabbosGoy on Friday June 22, 2018 @02:20PM (#17376112)
Legally, the onus is on Twitter for pulling the plug on an API that was being used actively without much notice.

I’m actually surprised that it was done in this manner, as many startups have a “business continuity” section in whatever contracts are drawn up with customers, detailing the specific steps and timeframe of retiring a particular service. I would have thought this is standard practice for a SaaS company.

Re:Twitter ‘smytes’ customers by munificent on Friday June 22, 2018 @04:56PM (#17377273)
My point was that we shouldn't point the finger at Smyte because that lets the blame drop on the floor when the "Smyte" brand evaporates.

Twitter owns this now and the way to ensure it's their reputation that is affected over the long term is by correctly calling this a "Twitter" failure.