Seems like a really terrible plan, when you need to retrain CSRs to do your engineering.
It got so bad I had to unsub from their mailing lists.
This certainly did create a bit of a crisis, because hiring C++ talent in small towns outside of London is hard.
I don't understand, with the nature of the product (coming from open source) why is Symless doubling down so hard on centralizing this? Look for remote C++ developers across the world and get the tools to make remote work work well.
I was just talking with a coworker -- I used Synergy around 4-8 years ago, then my employment situation changed and I didn't use it for about 3 years. Have just started using it again, and it seems like it's actually worse than it was then. Anecdotal, obviously, but that's not a good trajectory.
I feel it is the right thing to do, so they can focus on improving the product.