Re:Amazon Is Complicit in Online Sales of Counterfeit Goods:...
by oldcynic on Saturday June 16, 2018 @02:43PM
(#17328710)
Yes has happened to me and several friends from Amazon UK. If it's a suspect category I'll try and buy direct or another retailer to avoid the hassle of returns.
UK & EU law places the legal liability on the retailer not the manufacturer. You will be able to return long after our US friends have been told it's outside the return window.
Unfortunately UK seems to have accepted Amazon marketplace as platform rather than Amazon as retailer. "Sold by Amazon" should keep you within Sale of Goods Acts protection. Guardian have been running a few tests recently[0],[1].
Traditional large high street retailers will typically avoid this by checking you conform to safety standards and are genuine, before accepting you as a supplier. Then randomly checking until you eventually rate becoming a preferred or trusted supplier. So I have high trust of everywhere on the high street, even including Poundland.
UK & EU law places the legal liability on the retailer not the manufacturer. You will be able to return long after our US friends have been told it's outside the return window.
Unfortunately UK seems to have accepted Amazon marketplace as platform rather than Amazon as retailer. "Sold by Amazon" should keep you within Sale of Goods Acts protection. Guardian have been running a few tests recently[0],[1].
Traditional large high street retailers will typically avoid this by checking you conform to safety standards and are genuine, before accepting you as a supplier. Then randomly checking until you eventually rate becoming a preferred or trusted supplier. So I have high trust of everywhere on the high street, even including Poundland.
[0] https://www.theguardian.com/technology/2018/apr/27/amazon-si... [1] https://www.theguardian.com/technology/2018/jun/06/dangerous...