Re:Ask HN: What has the past 12 months taught you?
by yakshaving_jgt on Friday June 15, 2018 @11:39AM
(#17320541)
I think this advice was also in 4HWW. When you have something to sell, the difference is:
> Hey, what do you think of this product?
> Oh! This product looks great! I would definitely buy this!
vs.
> Hey, I have 10 copies of this product available. Would you like to buy one?
> Oh! Umm… Well…
A little bit later, I relayed these situations to someone who was giving advice on where to take the product / business, and he pointed out that these low-effort supportive comments and "please add feature X" suggestions are ways in which people brush you off in a non-confrontational way. He pointed me to a pretty good book called The Mom Test, which goes through the reasons why this is the case, and also how and what type of questions you should ask. Highly recommended reading, it was eye-opening for me.