Re:Bay Area man must pay $136,000 in tech-support scam again...
by afo on Friday June 15, 2018 @09:59AM
(#17319792)
Happy to talk about the landline product. Just for clarification, the mobile product works completely differently.
1. Yes, pretty much. Here's a more in-depth answer to what happens when the call is answered - http://www.6083716666.com/
2. Yes, we do get a log of the incoming calls. We use that to analyze the high frequency calling patterns across millions of phone lines and build the blacklist. The more people that contribute, the better the algorithm gets.
3. We globally manage the whitelist and good robocalls (school closings, pharmacies, doctors offices, etc)
4. We don't work with POTS lines yet. The older technologies are tougher to protect than the modern ones.
Re:Bay Area man must pay $136,000 in tech-support scam again...
by forapurpose on Saturday June 16, 2018 @02:03AM
(#17326128)
2. Is the data used for anything else? Who has access to it? How long is it retained? Is it anonymized?
From what I can tell, every incoming call rings simultaneously on the user's phone and Nomorobo's systems. If Nomorobo detects a blacklisted number, you pickup the call, play a 'you've been blocked' message, and hangup. Is that basically correct?
So Nomorobo ends up with a log of all my incoming calls. What happens with that data? Nomorobo is free for landlines (which I think means VOIP lines); is data collection the tradeoff?
Also, can I submit a whitelist, to prevent important numbers from being blocked? And is that list confidential?
Finally, do you work with old-fashioned POTS landlines? I'm interested in Nomorobo for an elderly couple who still have POTS.