Re:On paying for software
by justinclift on Sunday June 10, 2018 @04:02PM
(#17279896)
> When someone is building a product without a business goal focused on pleasing someone else, they are far more likely to be either passive in waiting for people to report things on mailing lists or to be actively annoyed with the reports and to occasionally express that frustration in a way that belittles users.
This seems (to me) like a cultural thing. In this instance, by "cultural" I'm meaning it depends on the culture of the Open Source project.
Many projects do seem to have developers that aren't really hmm... "user friendly" might be correct description. But not ever project is like that.
The PostgreSQL, SQLite, and DB Browser for SQLite Communities are all pretty user friendly.
As in, it's pretty rare to see a display of bad attitude towards someone reporting a bug, asking a simple question, or doing pretty much anything else in good faith.
> "did you even bother looking?"
Also, when someone is building a product for money, it incentivizes them to proactively look for feedback on the quality of their product and to value the feedback of frustrated users. When someone is building a product without a business goal focused on pleasing someone else, they are far more likely to be either passive in waiting for people to report things on mailing lists or to be actively annoyed with the reports and to occasionally express that frustration in a way that belittles users.