I was reading a comment stection of a win xp pirated edition. It had los of bug reports. 3-10 min after each there was a developer comment of the kind "thats terrible!" 10-30 min after that a comment containing a patch was posted.

Am i to understand this kind of service is impossible for a multibillion company? You dont have any questions, you dont have any problem and we are certainly not going to fix anything.