Re:Chatbots were the next big thing: what happened?
by intrasight on Saturday June 09, 2018 @11:56AM
(#17273588)
While I didn't say "voice-only", your point is still quite valid that there is non-verbal information.
My point is that voice is a powerful and ancient channel, and it's about time that computers leverage that channel.
Re:Chatbots were the next big thing: what happened?
by wpietri on Saturday June 09, 2018 @08:19PM
(#17275739)
You did say "replace small slabs of glass that we look at and touch", so I think "voice-only" was a reasonable interpretation.
As I said, I'm all for trying new stuff. We should look at the extent to which computers can usefully leverage that channel. But I don't think we should presume that it will be particularly useful.
And as an aside, we haven't really had voice-only interfaces for 100k years. Really, they've only existed since the telephone. What existed previous to that was humans, whose in-person interactions are almost always far more than voice. People have different estimates of the amount of information conveyed in a conversation through expression, gesture, posture, glance, and the like, but it's never a small amount.