Re:Chatbots were the next big thing: what happened?
by duderific on Friday June 08, 2018 @02:48PM
(#17268550)
My father in law, who at 71 is fairly tech savvy, still defaults to calling when he needs help with something. He's always saying "I was on the phone with Apple for 3 hours yesterday" or "I was on the phone with Xfinity all day yesterday."
I think if you're from a certain era, you just pick up the phone first and want to talk to somebody, even if it might be pretty easy to find what you're looking for online.
Re:Chatbots were the next big thing: what happened?
by cpmouter on Friday June 08, 2018 @03:58PM
(#17269167)
Must depend on eras, yes, because personally I avoid using the phone at all costs. I'd rather take my eyes out with a spindle gouge than talk to someone over the damn phone
I think if you're from a certain era, you just pick up the phone first and want to talk to somebody, even if it might be pretty easy to find what you're looking for online.