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A comment on Chatbots were the next big thing: what happened?. Parent comment

Re:Chatbots were the next big thing: what happened? by dangrover on Friday June 08, 2018 @11:43AM (#17266542)
This is always annoying because the only reason I would ever call is if I've exhaustively tried every way to use the website and encountered some sort of roadblock/edge case where they tell you to call in.
[ Parent | on HN ]
Re:Chatbots were the next big thing: what happened? by gear54rus on Friday June 08, 2018 @12:35PM (#17267113)
This is stacked against power user just like anything else in this world. Technology is dumbed down for the average user whereas I believe we should strive to make the average user smarter instead. Not happening tho it seems.
[ Parent | on HN ]