Re:Chatbots were the next big thing: what happened?
by __derek__ on Friday June 08, 2018 @11:22AM
(#17266313)
By and large, voice user interfaces still fail to abide by Grice's Maxims[1]. In your example, that's the maxim of manner:
> when one tries to be as clear, as brief, and as orderly as one can in what one says, and where one avoids obscurity and ambiguity
In a sense, this is not unlike an unskilled and nervous attendant who, faced with a request that they don't understand, starts to chatter more and more in hopes of eliciting the information they really need.
> when one tries to be as clear, as brief, and as orderly as one can in what one says, and where one avoids obscurity and ambiguity
In a sense, this is not unlike an unskilled and nervous attendant who, faced with a request that they don't understand, starts to chatter more and more in hopes of eliciting the information they really need.
[1]: https://www.sas.upenn.edu/~haroldfs/dravling/grice.html