Re:Chatbots were the next big thing: what happened?
by Bartweiss on Friday June 08, 2018 @11:10AM
(#17266190)
Oddly, my problem with Google is that it's too flexible. Most of the time, it understands me, and that's great. But when Alexa doesn't understand, there's usually an error. When Google doesn't, it seems to call people, cancel navigation, and do all sorts of loony things I didn't ask for.
80% success and 20% no action might be usable for an assistant, but adding in 5% random behavior makes it drastically worse than useless.
Not perfect but good enough that it provides value.
I now use voice a lot because of the quality with Google tech.