I used to work for an Atlassian competitor and the feeling in the company was a sense of intimidation.

Now that I’m a customer, it’s really ridiculous how badly their stuff is integrated. I mean, when I find myself wishing for the good old days of using Trac pre-1.0 because at least it fucking works and I don’t have to log in four times while working a ticket through code review and into a deployment. I mean Jesus Christ Atlassian, you're on version 6 and you can’t make SSO painless, and every time I type in a ticket number into an input field behaves differently.

Why hasn’t a competitor eaten their lunch yet?