but what if we don't use outlook - not everyone does. this is at the fundamental heart of the problem with Microsoft (Apple is just as guilty, btw). It is the "hey, we have a nice ecosystem - everyone should use it" viewpoint. As a developer and consultant - I will decide which tools are appropriate and best for the job at hand, not something dictated by corporate marketing. Skype has gotten much worse since Microsoft acquired them. Every time I start Skype I have to update it and its not as stable as it once was, especially on OSX