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Re:10 Percent of Broadband Subscribers Suck Up 80 Percent of... by Conceptual on Wednesday April 23, 2008 @06:53PM (#171978)
The Pareto principle (aka the 80/20 rule): http://en.wikipedia.org/wiki/Pareto_principle

I've noticed this in my own business as well -- 80% of the effects come from 20% of the causes.

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