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A comment on Ask HN: How do you handle long-running workflows at your company?.

Re:Ask HN: How do you handle long-running workflows at your ... by hb3b on Monday May 14, 2018 @11:19AM (#17066239)
Samanage (funny enough, no posts yet about JIRA)
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Re:Ask HN: How do you handle long-running workflows at your ... by rando444 on Monday May 14, 2018 @11:58AM (#17066567)
We, and likely many others, use Jira as kind of the second tier / exception handling.

When the automated system fails, it automatically opens a Jira ticket to get the right people to fix the automated workflow.

You can then use the Jira case history to drive process improvement.

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