Re:Google Duplex: An AI System for Accomplishing Real World ...
by freyir on Thursday May 10, 2018 @08:54PM
(#17044200)
But that's the reason why Duplex is interesting, and why there's a grain of truth in what ZainRiz is saying:
Humans have settled on a de facto API for scheduling appointments. It uses the telephone as its interface, speech as its medium, and Duplex is exploiting it.
It's not in the interest of those organizations to adopt a common API. Everyone wants to suck in data and be the platform; nobody wants to give data away.