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A comment on Google Duplex: An AI System for Accomplishing Real World Tasks Over the Phone. Parent comment
* Most businesses already have a receptionist.
* Most receptionists do not spend measurable fractions of their day answering phonecalls asking when the business is open.
* Taking bookings is really also not the majority of their day.
* Receptionists are capable of a bunch of things that your SaaS booking program is not. Like ordering catering and picking up office supplies.
* A SaaS booking program that is looked over by a human doesn't have to have AI-systems, because they just have I-systems. A human receptionist.
* The inevitable job-post catchall "Other duties as required."
* I had a receptionist bring me a beer once while I was waiting and I'm pretty sure none of your SaaS solutions will do that.
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* Most businesses already have a receptionist.
* Most receptionists do not spend measurable fractions of their day answering phonecalls asking when the business is open.
* Taking bookings is really also not the majority of their day.
* Receptionists are capable of a bunch of things that your SaaS booking program is not. Like ordering catering and picking up office supplies.
* A SaaS booking program that is looked over by a human doesn't have to have AI-systems, because they just have I-systems. A human receptionist.
* The inevitable job-post catchall "Other duties as required."
* I had a receptionist bring me a beer once while I was waiting and I'm pretty sure none of your SaaS solutions will do that.