Google Duplex: An AI System for Accomplishing Real World Tasks Over the Phone

Re:Google Duplex: An AI System for Accomplishing Real World ... by sametmax on Wednesday May 09, 2018 @01:31AM (#17027599)

Phone calls are necessary for anything that needs flexibility.

Coding flexibility in a website is incredibly hard.

Think about it. A restaurant doesn't have anything veggie on the menu, a last minute guest arrives and is veggie. You call to ask if there is something that can be done.

It's possible to code that, but it's a lot of work to get all the scenarios right.

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Re:Google Duplex: An AI System for Accomplishing Real World ... by stormbrew on Wednesday May 09, 2018 @10:45AM (#17030208)

I said transactional things, by which I mean things that don't require any special figuring for the vast majority of cases.

In the case of a restaurant, having their menu online would make it so you knew in advance of the restaurant has something you can eat. Lots of restaurants still don't do even this.

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Re:Google Duplex: An AI System for Accomplishing Real World ... by sametmax on Wednesday May 09, 2018 @01:01PM (#17031489)

A restaurant that doesn't do this is not going to setup a phone answering bot.

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Re:Google Duplex: An AI System for Accomplishing Real World ... by stormbrew on Wednesday May 09, 2018 @02:19PM (#17032358)

I... really think you're missing the thrust of what I'm saying here? Nowhere did I say I thought they would.

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Re:Google Duplex: An AI System for Accomplishing Real World ... by imnotadoctor999 on Wednesday May 09, 2018 @02:16AM (#17027737)

Yes! Voice/conversations leads to a fundamentally different UX.

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