All [#] technology improves life, but the problem is cognitive load. My electricity supply has almost zero cognitive load, and when i have to change a fuse, a actual freaking law made the electrician write which fuse controls which circuit (upstairs lights, downstairs mains)

But this only works for commoditised, well understood tech

For everything else - where we are still getting to grips with the right metaphor for the tool, the right approach is not configuration - it's API and openness.

All of the Facebook privacy issues go away if there's is an ecosystem of API providers and scripts to manage the problems - look at how eu banking is expecting the Payments directive 2 to go

[#] handwave on nuclear weapons technology etc