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A comment on Google Duplex: An AI System for Accomplishing Real World Tasks Over the Phone. Parent comment

Re:Google Duplex: An AI System for Accomplishing Real World ... by politician on Tuesday May 08, 2018 @02:24PM (#17023335)
Credit card companies have already solved this problem by publishing a well-known 1-800 number that their customers can call back to verify the intent of an unexpected caller.

Google Duplex can do the same thing - without even staffing a call center.

[ Parent | on HN ]
Re:Google Duplex: An AI System for Accomplishing Real World ... by jokh on Tuesday May 08, 2018 @03:48PM (#17024205)
I don't understand what you mean, can you elaborate? Who calls the 1-800 number, and what info do they get from the call?
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Re:Google Duplex: An AI System for Accomplishing Real World ... by stephenbez on Tuesday May 08, 2018 @04:14PM (#17024515)
If you get a call from someone who claims to work at the credit card company you use, instead of trusting the caller (who could be a scammer) and potentially divulging private information, you should just hang up and call the number on the back of your card.
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