This is the same feeling I have when visiting the us. Remember coming into a Starbucks staffed by 5 people but only one doing something. At an airport there was a bunch of people whose job was to make sure I had my passport open prior to going through security. And so on and so on. It might just be my cultural shock though when going there. When you go to a different country you sometimes pick up 'strangeness' and generalise it to the whole country...