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A comment on Customer takes Bell to court and wins. Parent comment

Re:Customer takes Bell to court and wins by Spoom on Tuesday May 01, 2018 @01:57PM (#16969517)
> Many companies' CSRs are under strict instructions to hang up if they ever get so much as a hint that the conversation may be recorded.

This was our policy when I was doing tech support and I enforced it a small handful of times.

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