The option to just outright buy internet doesn't exist in their plans. Didn't give me any other options.
Theifs. Liers. Con artists.
I'm so fucking done with Comcast I'm building up a blueprint to help my town get community owned fiber access.
Everything I keep running into says don't. It doesn't work. It costs to much.
I hope it costs to much. I want Comcast to burn in hell for eternity.
Every year when my contract is about to expire they tell me my rates will be increasing from $60 to $90/mo., I call in and say I want to cancel and go to CenturyLink unless there is a comparable retention offer, and they continuously offer me a similar rate if I sign a new contract. It takes about 5 minutes, though I wish I didn't have to jump through hoops.
In a competitive market, they will do this for me within 2 calls usually with no escalations.
My friends in places where there is no other option go all the way up the chain with no results, since their threat to leave has no teeth.
It was crazy observing the difference in customer service when I moved to a major metro.
What I'm trying to say is that I agree that they suck, but they do subsidize the cities with higher fees in the country, and also that haggling is important.
That may be true, but cities also cost less to serve than rural areas. Less density means that equipment serves fewer customers, each customer requires more cable to serve, technicians need to travel further between calls (or you need more of them), etc.
Google fiber is in town so prices are ok for data. I set out to get 10 mbits/sec service, the least I could buy was 50 mbits for $35. Apparently I'm getting 75 mbits now.