There can be a fair bit of inertia involved in using an OS. Like most mac users, I complain about the direction of macOS while still preferring it to the alternatives. And I have time & money invested in software & a well-established configuration that I would rather not ditch. In the end I care about my work, for which the os is no more than a support, so I don't want to invest attention or time on a transition.

Personally, the touch bar is a bridge too far and I won't be buying another mac. But it does take something like this (which I consider pretty egregious) to push me over the edge, so I can understand why others might choose otherwise.